Terms and Conditions

These Terms and Conditions govern your access to and use of the OneCode Pulse website, digital platforms, content, and services.

OneCode Pulse is operated by ONE CODE PULSE YAZILIM, TEKNOLOJİ VE TİCARET LİMİTED ŞİRKETİ

located at Ergenekon Mh. Cumhuriyet Cd. Itır Apt, No:179 D:13, 34430 Şişli/İstanbul.

By accessing our website, submitting an inquiry, requesting a proposal, accepting a quotation, placing an order, or using our services, you acknowledge that you have read and agreed to these Terms.

If you do not agree, you must not use the website or services.

1. Definitions

For these Terms:

  • “OneCode Pulse,” “we,” “us,” and “our” refer to ONE CODE PULSE YAZILIM, TEKNOLOJİ VE TİCARET LİMİTED ŞİRKETİ.

  • “Client,” “you,” and “your” refer to the person or organization using the website or purchasing services.

  • “Services” include website development, e-commerce development, digital marketing, SEO, advertising, ERP and CRM systems, web and mobile applications, AI tools, automation, consulting, design, hosting support, integrations, and related services.

  • “Deliverables” means designs, code, content, systems, reports, campaigns, configurations, documentation, or other work supplied under an agreed project.

  • “Third-Party Services” means platforms, software, hosting, plugins, APIs, advertising networks, payment providers, and other products not owned or controlled by OneCode Pulse.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into an agreement.

If you act on behalf of an organization, you confirm that you have authority to accept these Terms and bind that organization.

Our services are primarily intended for businesses. Mandatory consumer rights remain unaffected where applicable.

3. Website Use

You may use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website, servers, systems, or accounts.

  • Introduce malware, harmful code, automated attacks, scraping tools, or disruptive technologies.

  • Copy, reproduce, resell, or exploit website content without permission.

  • Impersonate another person or provide false or misleading information.

  • Use the website to violate intellectual property, privacy, advertising, consumer, healthcare, financial, immigration, or other laws.

  • Interfere with website security, availability, performance, or functionality.

We may restrict or block access where misuse, security risks, unlawful activity, or violations are suspected.

4. Website Information

Website content is provided for general business and informational purposes.

It does not constitute legal, financial, investment, immigration, medical, pharmaceutical, tax, regulatory, or other professional advice.

You must obtain advice from appropriately qualified professionals before making decisions requiring specialist knowledge.

Although we aim to keep information accurate, we do not guarantee that all website content is complete, current, error-free, or suitable for a particular purpose.

5. Service Agreements

A service begins only after the parties agree on a quotation, proposal, statement of work, order, contract, or other written confirmation.

Each project document may specify:

  • Scope and deliverables.

  • Timeline and milestones.

  • Fees and payment schedule.

  • Revision limits.

  • Client responsibilities.

  • Third-party costs.

  • Acceptance criteria.

  • Maintenance and support terms.

If a signed agreement conflicts with these Terms, the signed agreement takes priority for that project.

Discussions, messages, demonstrations, estimates, or preliminary concepts do not create a binding commitment unless confirmed in writing.

6. Quotations and Project Scope

Unless stated otherwise, quotations are valid for 15 days.

A quotation covers only the services and deliverables expressly listed. Additional features, pages, integrations, revisions, content, translations, licenses, or changes may require additional fees and time.

Requests outside the agreed scope will be treated as change requests. We may provide a revised quotation and timeline before beginning additional work.

We are not required to perform additional work until the related cost and schedule are approved.

7. Client Responsibilities

The Client must:

  • Provide accurate instructions, content, approvals, access credentials, and project information.

  • Respond to requests and provide feedback within agreed timelines.

  • Review deliverables carefully before approving or publishing them.

  • Maintain lawful ownership or permission for all supplied content.

  • Verify business, product, service, legal, medical, pharmaceutical, financial, investment, immigration, and advertising claims.

  • Obtain required licenses, registrations, permissions, consents, and regulatory approvals.

  • Maintain secure passwords and limit account access to authorized persons.

  • Keep independent copies of important business data unless backup services are expressly included.

  • Pay third-party subscriptions, advertising budgets, platform fees, licenses, and taxes unless otherwise stated.

Delays caused by missing information, approvals, access, content, or payment may extend the project timeline.

We are not responsible for losses caused by inaccurate instructions, unauthorized access provided by the Client, delayed approvals, or Client-supplied materials.

8. Client Content and Legal Compliance

The Client remains solely responsible for the accuracy, legality, ownership, and regulatory compliance of all content, products, services, offers, claims, databases, customer lists, and instructions supplied to us.

The Client confirms that supplied materials do not:

  • Infringe intellectual property or privacy rights.

  • Contain unlawful, defamatory, deceptive, or misleading claims.

  • Violate advertising or consumer-protection rules.

  • Promote prohibited products, services, or activities.

  • Contain personal data collected or shared without a lawful basis.

We may refuse, suspend, or remove content or services that we reasonably believe may be unlawful, misleading, harmful, infringing, or contrary to platform policies.

Our review, design, publication, or technical implementation of Client content does not constitute legal or regulatory approval.

9. Regulated Industries

Clients operating in regulated sectors, including healthcare, pharmaceuticals, financial services, investment, immigration, citizenship, residency, education, and professional services, remain responsible for:

  • Obtaining required licenses and approvals.

  • Ensuring that claims are accurate and substantiated.

  • Including required warnings and disclosures.

  • Complying with sector-specific marketing and advertising rules.

  • Ensuring that employees and representatives are appropriately authorized.

OneCode Pulse is not responsible for the Client’s professional advice, regulated activities, product claims, service eligibility decisions, or legal compliance.

10. Payments

Fees, currencies, deposits, installments, and due dates will be stated in the relevant quotation, invoice, or agreement.

Unless otherwise stated:

  • Deposits are required before work begins.

  • Work may be suspended while an invoice remains overdue.

  • Final deliverables, source files, credentials, ownership rights, or website transfer may be withheld until full payment.

  • Advertising budgets, software licenses, hosting, domains, plugins, APIs, stock assets, and third-party subscriptions are separate from our professional fees.

  • The Client is responsible for applicable taxes, transaction charges, and bank fees.

  • Lawful collection costs and default interest may be charged on overdue amounts where permitted.

Payments are non-refundable after work has begun or resources have been allocated, except where required by law or expressly stated in writing.

Initiating an unjustified chargeback does not cancel the Client’s payment obligations. We may suspend services while a payment dispute is investigated.

11. Project Delays and Inactivity

Timelines are estimates unless expressly guaranteed in a signed agreement.

We are not responsible for delays caused by:

  • Late Client feedback or approvals.

  • Missing content, credentials, data, or technical access.

  • Third-party platforms, APIs, hosting providers, or software.

  • Changes in scope.

  • Security incidents or technical failures outside our control.

  • Events of force majeure.

If a Client does not respond for 30 consecutive days, we may classify the project as inactive, revise the schedule, charge reasonable reactivation costs, archive project materials, or close the project after written notice.

Amounts already paid remain subject to the work performed and resources allocated.

12. Review and Acceptance

The Client must inspect deliverables and report material problems within seven business days of delivery or within the period stated in the project agreement.

If no material issue is reported within that period, the deliverables may be considered accepted to the extent permitted by law.

A material issue means a failure to meet an expressly agreed requirement. It does not include:

  • New preferences or ideas.

  • Features outside the agreed scope.

  • Changes in third-party services.

  • Minor visual differences between browsers or devices.

  • Results depending on market conditions or user behavior.

Approval to publish, launch, submit, send, or activate a deliverable confirms that the Client reviewed and authorized it.

13. Revisions

Revision limits will be stated in the project agreement.

Revisions must relate to the agreed scope. Redesigns, new directions, new content, additional pages, additional integrations, or changes requested after approval may be charged separately.

Unused revision rounds have no cash value and cannot be transferred to unrelated work.

14. Websites, Applications, and Software

We aim to build deliverables compatible with commonly supported browsers, devices, platforms, and software versions at the time of delivery.

We do not guarantee permanent compatibility with future:

  • Browser or operating-system updates.

  • WordPress, Elementor, plugin, theme, or PHP updates.

  • API or third-party platform changes.

  • Hosting-environment changes.

  • Security requirements.

  • App-store policies.

Maintenance, monitoring, updates, security hardening, backups, bug fixes, and emergency support are included only where expressly agreed.

The Client is responsible for continued maintenance after project handover unless an active maintenance agreement exists.

15. Hosting, Domains, and Security

Hosting, domain registration, email hosting, SSL certificates, backups, uptime monitoring, and cybersecurity services are included only if expressly stated.

We do not guarantee uninterrupted availability, complete security, or permanent data recovery.

We are not responsible for failures caused by hosting providers, registrars, cyberattacks, compromised Client credentials, outdated software, unauthorized administrators, or changes made by third parties.

Where we manage third-party accounts on the Client’s behalf, ownership and final control remain subject to the provider’s terms and the Client’s payment obligations.

16. Digital Marketing and Advertising

Marketing, advertising, and lead-generation performance depends on factors outside our control, including:

  • Market demand.

  • Competition.

  • Advertising budget.

  • Offer quality and pricing.

  • Website experience.

  • Sales-team performance.

  • Audience behavior.

  • Platform algorithms and policies.

  • Economic and regulatory conditions.

We do not guarantee:

  • A specific number of leads, sales, messages, followers, or conversions.

  • Lead quality or customer purchasing decisions.

  • Cost per lead, return on advertising spend, or revenue.

  • Advertising-account approval or continued availability.

  • That advertisements will not be rejected, restricted, or suspended.

Forecasts, strategies, projections, and performance estimates are not guarantees.

17. SEO

Search-engine rankings and organic traffic depend on search-engine algorithms, competitors, website history, content quality, technical factors, and market conditions.

We do not guarantee:

  • First-page rankings.

  • A specific ranking position.

  • A fixed level of organic traffic.

  • Permanent ranking improvements.

  • Search-engine indexing.

  • Protection from algorithm updates or penalties caused by Client or third-party activity.

SEO services represent professional efforts and strategic recommendations, not guaranteed results.

18. Meta, Google, and Third-Party Platforms

Our services may involve Meta, Google, WhatsApp, WordPress, Elementor, WooCommerce, hosting companies, CRM platforms, email providers, automation services, AI providers, and other third parties.

Those services are controlled by their respective providers and governed by separate terms and policies.

We are not responsible for:

  • Platform outages or technical failures.

  • Policy changes.

  • Account restrictions, suspensions, or closures.

  • Advertisement rejection.

  • Lost access caused by account owners or administrators.

  • Changes in pricing, APIs, features, algorithms, or availability.

  • Data loss or security incidents occurring within third-party systems.

The Client must comply with all applicable third-party terms and maintain accurate account ownership information.

19. Artificial Intelligence and Automation

We may use AI-assisted tools to support research, design, content, development, analysis, automation, or service delivery.

AI-assisted output may contain errors, omissions, inconsistencies, or unintended similarities. Human review remains necessary.

The Client must review and approve AI-assisted content before publication or use, particularly for regulated, legal, medical, financial, pharmaceutical, immigration, or investment-related purposes.

We do not guarantee that AI-generated output is unique, error-free, non-infringing, or suitable for a particular regulated use.

Automations depend on third-party systems and may fail because of API changes, data errors, account limitations, service interruptions, or external updates.

20. Intellectual Property

The OneCode Pulse website, branding, text, graphics, templates, processes, methodologies, code libraries, concepts, documentation, and pre-existing materials are owned by or licensed to OneCode Pulse.

You may not reproduce, distribute, modify, sell, reverse engineer, or commercially exploit them without written permission.

Client ownership of custom final deliverables transfers only:

  • After full payment.

  • To the extent stated in the project agreement.

  • Excluding our pre-existing materials, reusable components, tools, methodologies, open-source software, third-party assets, and licensed materials.

Third-party assets remain subject to their original licenses.

Drafts, rejected concepts, unused designs, internal tools, and development methods remain our property unless otherwise agreed.

21. Portfolio Rights

Unless prohibited by a confidentiality agreement, OneCode Pulse may identify the Client and display completed public work in its portfolio, case studies, website, proposals, social media, presentations, and award submissions.

We will not intentionally disclose confidential business information or non-public personal data.

A Client requiring complete confidentiality must request and agree to it in writing before the project begins.

22. Confidentiality

Each party must use reasonable care to protect confidential information received from the other party.

Confidential information does not include information that:

  • Is publicly available without breach.

  • Was lawfully known before disclosure.

  • Is independently developed.

  • Is received lawfully from another source.

  • Must be disclosed by law or valid authority.

Specific confidentiality requirements may be addressed in a separate agreement.

23. Privacy and Data Protection

Personal information is handled according to our Privacy Policy and applicable data-protection laws.

Where we process personal data on behalf of a Client, the parties may enter into a separate data-processing agreement.

The Client remains responsible for ensuring that personal data supplied to us was collected lawfully and may legally be processed, transferred, or used for the requested purpose.

24. Third-Party Links

Our website or deliverables may contain links to third-party websites.

We do not control or endorse third-party content, availability, privacy practices, products, services, or security. Accessing third-party resources is at your own risk.

25. No Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

Except for commitments expressly stated in a signed agreement, we disclaim implied warranties concerning:

  • Merchantability.

  • Fitness for a particular purpose.

  • Non-infringement.

  • Uninterrupted operation.

  • Error-free performance.

  • Business, financial, marketing, or commercial results.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

26. Limitation of Liability

To the maximum extent permitted by law, OneCode Pulse will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including:

  • Lost profits, revenue, sales, opportunities, or goodwill.

  • Lost or corrupted data.

  • Business interruption.

  • Advertising expenditure.

  • Loss caused by third-party platforms.

  • Regulatory penalties resulting from Client content or conduct.

  • Unauthorized account activity caused by Client credentials.

  • Decisions made using website content, reports, forecasts, or AI-assisted output.

Our total aggregate liability relating to a particular service will not exceed the amount actually paid to OneCode Pulse for that affected service during the six months preceding the event giving rise to the claim.

These limitations do not apply where liability cannot legally be limited, including liability arising from fraud, willful misconduct, gross negligence, death, personal injury, or mandatory statutory rights.

27. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless OneCode Pulse, its owners, employees, contractors, and representatives from third-party claims, losses, penalties, costs, and reasonable legal expenses arising from:

  • Your unlawful use of the website or services.

  • Client-supplied content, data, claims, products, or instructions.

  • Infringement of intellectual property or privacy rights.

  • Breach of these Terms or a project agreement.

  • Violation of advertising, consumer, healthcare, pharmaceutical, financial, investment, immigration, or other regulations.

  • Products or services offered by the Client.

  • Personal data supplied without a lawful basis.

This provision does not apply to losses caused solely by our fraud, willful misconduct, or gross negligence.

28. Suspension and Termination

We may suspend or terminate access or services where:

  • Payments are overdue.

  • Required information or access is not provided.

  • Security or legal risks exist.

  • The Client violates these Terms.

  • The requested activity may be unlawful, misleading, harmful, or prohibited by a third-party platform.

  • Continued performance is reasonably impractical.

Termination does not remove obligations relating to completed work, outstanding payments, confidentiality, intellectual property, indemnification, or limitations of liability.

29. Force Majeure

Neither party will be responsible for delays caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, internet failure, cyberattack, power outage, epidemic, labor disruption, platform outage, supplier failure, or telecommunications failure.

Affected obligations will be suspended for the duration of the event where legally permitted.

30. Electronic Communications

You consent to receive project-related communications, proposals, invoices, notices, and approvals electronically.

Electronic approvals and messages from authorized Client representatives may be relied upon as project instructions.

You are responsible for keeping contact information current and protecting access to your communication accounts.

31. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles.

The parties will first attempt to resolve disputes through good-faith negotiation.

Subject to mandatory consumer and jurisdiction rules, the courts and enforcement offices of Istanbul, Türkiye will have exclusive jurisdiction.

Nothing in this section removes rights or legal remedies that cannot be waived under applicable law.

32. Changes to These Terms

We may update these Terms to reflect changes in law, services, technology, or business practices.

Updated Terms become effective when published with a revised “Last Updated” date. Changes will not retroactively alter an existing signed project agreement unless agreed by the parties or required by law.

33. Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue in effect. The invalid provision will be interpreted or replaced as closely as legally possible to its intended purpose.

34. No Waiver

Failure to enforce a provision does not waive the right to enforce it later.

35. Assignment

You may not assign your rights or obligations without our written consent.

We may assign these Terms as part of a merger, restructuring, financing, sale, or transfer of our business, subject to applicable law.

36. Entire Agreement

These Terms, our Privacy Policy, the applicable proposal, quotation, invoice, statement of work, and signed agreements constitute the complete agreement concerning the relevant website use or service.

37. Contact Information

OneCode Pulse / ONE CODE PULSE YAZILIM, TEKNOLOJİ VE TİCARET LİMİTED ŞİRKETİ
Address: Ergenekon Mh. Cumhuriyet Cd. Itır Apt, No:179 D:13, 34430 Şişli/İstanbul
Email: Hello@onecodepulse.com
Website: https://onecodepulse.com/